To reset your password, make sure that you're logged out of your account and head to this link:

https://accounts.cradle.app/forgot-password

If you don't receive an email within a couple of minutes, check your spam folders and then let us know below.

Nb. For GGD & all other 3rd party users, you will need to create a Cradle account to connect your products. Just head here and follow the on-screen instructions:

https://accounts.cradle.app/signup