Account & Activation
Information on account creation and product activation. Take a look at the available articles to see if they can help to answer any questions you may have.
Promoted articles
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Installation guide
To install any of our plug-ins, simply follow this step-by-step guide: First things first - whether you've paid or want to test out the trial, you...
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Cradle on Apple Silicon
We can confirm that as of the fall 2022 updates, Cradle Hub and all Cradle products can now run natively on Mac machines with Apple Silicon ARM chi...
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macOS Sonoma (macOS 14)
As of Cradle Hub v1.2.1, we're pleased to announce that Cradle products are now supported on macOS 14. If you do spot any issues, don't hesitate to...
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- I want to reset my password
- Does Cradle use iLok?
- I want to change email address or transfer my licenses
- I have a code - where do I redeem it?
- GGD account queries
- I can't log in or create a new account
- Creating your account and password queries
- Problems creating a Cradle account
- How many machines does my license cover?
- Can I activate my products offline?