This can usually be fixed by updating to the latest build of Cradle Hub. Since the update is failing inside the application, you can update directly by downloading it here:

Cradle Hub download page

This is particularly common for users of macOS 13 onwards when running a Hub build pre-v1.4.0.0.

If the issues continues after installing the latest build and restarting your machine, head to the settings page and click submit error report before creating a support ticket using the option below.